Ulearn Training

Mission - What is ULearn all about?

ULearn develops skills that are critical for the efficiency of your Company.

The mission of ULearn is to help develop the knowledge and skills of engineers with special emphasis on using the ‘hands-on’ approach. The effect is increased labour productivity, but more significant than that, it increases work effectiveness which means a higher level of efficiency for Companies in their network operations.

In the case of mobile network operators, the impact of raising work effectiveness can be dramatic. A study from the UK has shown the impact that a 1% improvement can have in the productivity of engineers working on network planning and optimisation. Where training achieves better labour productivity, a one year payback can be achieved for every £1,000 spent on training, but where this gives 1% improvement in work effectiveness, then a £1,000 investment in training can yield a three day payback.

ULearn has applied the proven principles of hands-on training to telecoms

Think of it as a fusion between systems theory, product training and practical skills development. It combines essential knowledge of technical systems with the practical use of a wide range of proprietary tools so that engineers working for your Company can efficiently deliver the KPIs that you want to achieve. Hands-on training is more than just ‘learning by doing’ as its name suggests. It is a disciplined and structured approach to training that begins with high quality course preparation. Courses are broken down into manageable sessions and delivered by experienced instructors who open each training session before presenting the subject matter to be learnt. Each participant actively puts the subject matter into practice to develop their skills and this is followed by a performance evaluation and review to reinforce good working practice.

Knowing the ‘how’ and ‘why’ of technical systems allows engineers to work efficiently. There is no substitute for real experience, and with the help of ULearn, your engineers will accelerate their learning so that the work they do for you is more productive, less prone to error and results in a more cost-effective network which delivers the service performance you want.